The fastest way to
get your mortgage
approved.
Call live, chat with Maya 24/7, drop a form, email, or walk in. An FSRA-licensed advisor replies with a clear next step — fast.
Your call, your way.
Start live, or leave a message and we'll call you. Maya is always there in between.
Leave your number and we'll call you. Same business day.
info@mortgagesquad.ca · Reply same business day.
310-3100 Steeles Ave W · Free parking · Mon-Fri 9-5 ET.
What brings you here today?
Pick the closest match — we’ll route you to the right advisor and pre-fill your form.
Tell us what you’re working on.
- 1You submit the form
Takes under 60 seconds. Nothing is shared until you hear back.
- 2We review your file
A licensed advisor reads your note and identifies lenders that fit.
- 3We reach out with options
Phone or email — your choice. We arrive with a rate and a clear plan.
Say “urgent” when you call. A senior advisor picks up your file as priority. After hours, Maya is live.
Call (905) 553-8550Power-of-sale guide310-3100 Steeles Ave W, Vaughan ON L4K 3R1
Have a question right now? Ask Maya.
Instant answers in 50+ languages — rates, affordability, stress test, payment math. No wait, no hold music. Your licensed advisor is a call away whenever you’re ready.
Chat with MayaMatch your situation.
Different problems deserve different channels.
Here's how to pick.
Instant answer in your language. No wait, no appointment. Maya knows every lender's calculator.
These files need nuance. A call lets us ask the right questions and find your lender in real time.
Share the details. We shop 100+ lenders and come back with a real number — usually within the hour.
Strategy calls need a real advisor. Request your slot and we'll come prepared with lender options.
Common questions,
clear answers.
What to expect when you reach out, who answers, and how fast.
on the first contact
Most askedWhat's the fastest way to reach a real advisor?
Call (905) 553-8550 during business hours and you'll get a licensed advisor. Outside hours, Maya answers instantly 24/7 in 50+ languages and can book a same-day call-back from a licensed advisor.
Do I need to come into the office?
Almost never. Everything — application, document upload, e-signature, mortgage tracker — works in our portal. If you want to come in, our Vaughan HQ at 310-3100 Steeles Ave W is open Mon-Fri 9-5.
How quickly will someone respond to my form?
During business hours we respond within minutes. Off-hours, Maya triages your question and books a call-back for the next business day. Critical files (power-of-sale, closing this week) jump the queue.
What languages can you serve me in?
Our licensed advisors speak English, Punjabi, Hindi, Urdu, Tamil, Farsi, Dari, Gujarati, Telugu, Bengali, Vietnamese, Spanish, Albanian, German, Sinhalese and Marwari. Maya can translate in real time in 50+ languages.
Is there a charge to talk to you?
No. Consultations are free. Pre-approvals are free. On standard residential files, the lender pays our brokerage on funding — there's no broker fee on your closing statement. Specialty files carry a disclosed fee upfront.
Can I work with you if I'm not in Ontario?
Yes. We're FSRA-licensed in Ontario (#13737). Files outside Ontario are handled by a partner professional licensed in your province — same national lender access.
We’ll try to beat your rate.
If we can’t, we pay you $500.¹
¹ Rate Beat: eligible Big-6 bank written offers only · same product, term & amount · $500 paid to you or your nominated charity at closing · conditions apply