Renewal loyalty rate:
our best rate —
yours first.
If you've funded a mortgage with Mortgage Squad Advisors before, your renewal isn't a fresh shop — it's a VIP experience. We start shopping 120 days before maturity and offer you the best rate available to your file. No negotiation. No haggling. No loyalty tax.
Banks charge existing clients more.
We do the opposite.
The “loyalty tax” at many big banks is real — renewal letters often come in above what they offer new customers at the branch. We flip the script.
Our best available rate — offered to you first
The lowest rate your file qualifies for across our 100+ lender network, offered proactively rather than after you ask or negotiate. Return clients don't start at the same place as walk-in clients — they start ahead.
We start shopping 120 days before maturity
Many lenders will hold a rate that far out. We pull your file automatically, route it to a senior advisor, and benchmark the market before your bank has even printed its renewal letter.
Qualifies forever — even after years away
Even if you've been with another lender for a decade, your previous Mortgage Squad Advisors history qualifies you permanently. Once in our system, always a return client.
Stacks with Rate Beat and every promotion
Renewal Loyalty stacks with the Rate Beat Guarantee, the $500 Referral, and any High-Value program you qualify for. Nothing competes — every program you qualify for, you get.
What happens
behind the scenes.
You don't have to do anything.
We do this automatically for every return client.
120 days out — we pull your file and start the rate shop
Our team identifies you as a return client automatically and routes your file to a senior advisor. We benchmark across 100+ lenders immediately, before your current lender sends its renewal letter.
90 days out — your loyalty rate arrives by email
You receive your VIP loyalty rate by email. No login required, no "call us for the rate" runaround — the number is right there. We include the lender, term options, and any conditions.
60 days out — rate lock + paperwork prep
If you proceed, we lock the rate for up to 120 days and begin the paperwork. Documents are sent for e-signature when you're ready. No branch visits required.
30 days out — we re-check if rates have dropped
If rates have moved lower since your rate hold, we ask for the better number or re-shop where the lender allows it before closing. No re-shop fee.
Maturity day — your new lender takes over
Your old lender is paid out and your new mortgage starts the same day. No gap, no missed payment. Your client portal updates automatically.
We can help across
many scenarios.
Tap any situation below to see how the loyalty rate applies to it.
If you’re…You have a renewal letter from your current lender sitting on your counter
You have a renewal letter from your current lender sitting on your counter
Send it to us. We benchmark it against our loyalty rate and 100+ lenders within 24 hours. We'll try to beat your rate. If we can't, we pay you $500. Conditions apply. No obligation to proceed.
Benchmark my renewal letterIf you’re…You've been with another lender for years since you last used us
You've been with another lender for years since you last used us
Your Mortgage Squad Advisors history qualifies you permanently. Even after 5 or 10 years with another lender, the loyalty rate applies when you come back for your renewal.
Check my loyalty eligibilityIf you’re…Your situation has changed — new job, self-employed, or credit hiccups
Your situation has changed — new job, self-employed, or credit hiccups
Doesn't matter for loyalty eligibility. The VIP service and shop-first treatment is automatic. The rate we get depends on your current file, which we review with no judgment.
Start my renewal reviewIf you’re…You want your loyalty rate and the Rate Beat Guarantee at the same time
You want your loyalty rate and the Rate Beat Guarantee at the same time
Yes — both stack. Your loyalty rate becomes the benchmark we compare against your Big-6 written offer. If a bank still beats it, we pay you $500. See /rate-beat-guarantee for full terms.
See Rate Beat detailsIf you’re…You referred a friend who funded with us — do they get loyalty too?
You referred a friend who funded with us — do they get loyalty too?
Yes. Once they fund, they're a return client. They get the loyalty rate automatically at every renewal forever. And you're eligible for the $500 Referral on the file you referred.
Refer someoneIf you’re…You funded a commercial mortgage with us — does loyalty apply?
You funded a commercial mortgage with us — does loyalty apply?
Yes. Commercial files qualify too. Your next commercial renewal or residential deal both trigger the loyalty rate treatment. The program covers every mortgage type we fund.
Start my commercial renewalReal savings —
no penalty required.
Unlike a mid-term refinance, switching lenders at renewal carries no prepayment penalty. Every dollar of rate difference is pure saving.
- Current lender offer5.39% fixed 5-yr
- Mortgage balance$350,000
- Amortization remaining25 years
- Monthly payment~$2,115
- Annual interest cost~$18,200
- 5-year interest cost~$85,500
- Loyalty rate4.64% fixed 5-yr
- Mortgage balance$350,000
- Amortization remaining25 years
- Monthly payment~$1,960
- Annual interest cost~$15,700
- 5-year interest cost~$76,200
Illustrative only — your rate and savings will differ based on your balance, amortization, and the market on the day you sign. Learn more about renewals.
Common questions,
clear answers.
Eligibility, stacking, timing — answered plainly.
Do I need to ask for the loyalty rate?
No. Once we identify your file as a return client — we cross-reference by name, email, phone, and address — the loyalty rate is applied automatically. You'll see it in your renewal communication.
What if I forgot I funded with you years ago?
We have you in our system. When you reach out for any reason — a question, a referral, a renewal — we'll spot the previous file and apply the loyalty treatment forward.
What if my current mortgage isn't with you?
Your loyalty rate kicks in when your current mortgage matures and you come back to us. Even if you've been with another lender for years, your previous Mortgage Squad Advisors history qualifies you forever.
Is the loyalty rate always the absolute lowest in the market?
No. It's the lowest rate available to your file across our 100+ lender network. We don't claim to always be the absolute cheapest in Canada, but with our network breadth and 15+ years of lender relationships, we aim to be competitive on every file.
Can I stack this with the Rate Beat Guarantee?
Yes. Your loyalty rate becomes the rate we compare against your Big-6 offer under the Rate Beat program. If you bring a written, current offer from one of the six largest banks for the same product, term and amount, we will try to beat it — even with the loyalty rate — or pay you $500. Conditions apply; see mortgagesquadadvisors.ca/rate-beat-guarantee for full terms.
What if my situation has changed since my last mortgage?
Doesn't matter for loyalty eligibility. Whether you bought a bigger home, lost a job, became self-employed, or had credit hiccups — the loyalty treatment still applies. The rate we get depends on your current file, but the VIP service and shop-first treatment is automatic.
How much can I save vs my bank's renewal letter?
It depends on your balance, your file, and the market the day you sign. Broker-channel rates often beat a bank's first renewal offer, and on a large balance even a small rate difference adds up over a 5-year term. The loyalty rate is often even better than what we offer new clients walking in fresh.
We’ll try to beat your rate.
If we can’t, we pay you $500.¹
¹ Rate Beat: eligible Big-6 bank written offers only · same product, term & amount · $500 paid to you or your nominated charity at closing · conditions apply